Could your organization do a better job with hiring and retaining current employees? Assessment tools can improve your selection and promotion processes so that you hire the best candidates and give them opportunities for growth in the right areas. They can also help improve communication and teamwork. Assessment tools provide you with objective measures to help you make the most of your investment in your workforce.
Assessment Tools Available
The Employers Association provides a wide variety of assessment tools. Our goal is to help you identify the right person for the right job, develop that person, and maximize your productivity. This also leads to improved morale and lower turnover. Below is a summary of the available instruments. Several of them provide targeted interview questions and general employment data to improve your selection process, and select tolls permitting you to benchmark your current high performers and compare the applicants to that benchmark. Sample reports are available upon request.
HIRING& SELECTION TOOLS
|A multi-purpose assessment that can be used as a selection, promotion, managing, coaching, and succession planning tool for any position in your organization. It measures Thinking Style, Behavioral Traits, and Occupational interests benchmarked to the requirements of a specific position.|
|A pre-employment screening tool for professional, technical, and administrative employees to assess the attitudes of candidates regarding work ethic, reliability, integrity, and drug use, plus any history of risky workplace behavior, misuse of resources, email and Internet abuse, trust with the organization's proprietary information and confidential data. You receive targeted interview questions, indications of evasive answers, and general employment data such as previous salary, time in present/previous position, when available for work, etc.|
|Poor customer service costs your company dearly. Worldwide, up to two-thirds of all customers leave due to poor customer service. Every customer service encounter has the potential to gain repeat business or drive it away. Concise and easy to administer, the Customer Service Profile identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success. Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company’s perspective on providing customer service with the perspective typically found for those in your industry. Recognizing that distinct industries have specific customer service values, the Customer Service Profile is also available as a custom product for healthcare, hospitality, financial and retail industries.|
|A powerful professional development tool for formal leaders that positively impacts an individual's growth, career, and organization success. The Checkpoint 360 measures competencies in eighteen skill areas for executives, managers, supervisors, and others in formal leadership positions and facilitates peak performance that generates improved productivity and builds working relationships.|
|Each of us has strengths and weaknesses that make us more effective in some situations and less in others. Discover and define your dominant behavioral styles and how you relate to people and to your environment. The more you know about yourself the better you can manage people, work on teams, meet sales goals and handle customer service problems.|
|Measures how well a person fits specific sales jobs in your organization so that you can optimize sales performance. It is used primarily for selecting, onboarding and managing sales people and account managers. The "job modeling" feature is unique, and can be customized by company, sales position, department, manager, geography, or any combination of these factors. The sales assessment enables you to evaluate an individual based on the qualities required to perform successfully. This sales assessment also predicts on-the-job performance in seven critical sales behaviors: prospecting, call reluctance, closing the sale, self-starting, working with a team, building and maintaining relationships, and compensation preference.|
|We offer computer readiness assessments that evaluate the computer skills of your employees and job candidates with interactive assessments to measure existing knowledge and skill development needs. Test your candidates in a real world Microsoft Office environment with simulations so true to life, they will think they’re using the actual software application.|
Why choose The Employers Association?
Our experienced, certified staff will help you select the right tools to meet your needs. All of the instruments we offer have been thoroughly researched and are proven to be valid and reliable. We partner with a variety of quality vendors to provide you with a broad range of choices. Many of the tools are available online. Users with high volume can even have their own site set-up for easy and convenient administration.
What Sets Us Apart?
- Broad range of assessment tools available
- Valid and reliable instruments to reduce your liability
- Certified, professional staff
- Tools are convenient and easy to use
- Resources to assist with feedback as needed
For more information about our services, contact us at 704-522-8011 or firstname.lastname@example.org.