Focus Groups

Focus Groups provide another effective way to gather detailed information from employees or customers. A professional representative from The Employers Association (TEA) facilitates discussions relating to your business with a sample of employees or clients. The goal is to generate positive suggestions, new ideas, and constructive criticism. Focus Groups provide the means for the target audience to voice their concerns and praises through a neutral party.

Why Choose The Employers Association?

  • Confidentiality of Process
  • Experienced Staff
  • Customization Ability to Fit Client’s Needs
What Sets Us Apart?
 
The Employers Association will assist your company with the development of questions, selection of participants, and the facilitation of group sessions. For more information, please contact The Employers Association at 704.522.8011 or email info@employersassoc.com.  
 
Customer Satisfaction Surveys
 
Customer Satisfaction Surveys offer the capability of obtaining ideas for improvement directly from the end users of the product or service. They are the ones who know best what they want and need from their providers. This tool will help ensure that companies are meeting their customer’s needs.

Why Choose The Employers Association?

        •   Can Create Market Specific Surveys
        •   Convenience of Administration for Company
        •   Available by mail, phone or web
        •   Easy to read reports

What Sets Us Apart?

The Employers Association can create a custom survey for any industry using our state-of-the art software. For more information, please contact The Employers Association at (704) 522-8011 or e-mail info@employersassoc.com.